HeadstartScience

1. Introduction

HeadstartScience Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

Our registered office is at 124 City Road, London, EC1V 2NX, United Kingdom. Company Number: 16882504.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Username and password
• Payment information (processed securely through Stripe)
• Study progress and quiz results

2.2 Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our educational services
• To process your subscription and payments
• To track your learning progress and provide personalized recommendations
• To communicate with you about your account and our services
• To improve our platform and develop new features
• To comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

• Contract: To fulfil our contract with you for educational services
• Legitimate Interest: To improve our services and ensure platform security
• Consent: Where you have given explicit consent for marketing communications
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Stripe for payment processing, hosting providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition

We do NOT sell your personal data to third parties.

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at: info@headstartscience.co.uk

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Secure password hashing
• Regular security assessments
• Access controls and authentication

8. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Generally:

• Active account data: Retained while your account is active
• Cancelled accounts: Retained for up to 7 years for legal and accounting purposes
• Payment records: Retained as required by UK tax law (minimum 6 years)

9. Children's Privacy

Our service is intended for students aged 14 and above. If you are under 16, please ensure you have parental or guardian consent before using our platform. We do not knowingly collect personal information from children under 13 without parental consent.

10. Cookies

We use cookies and similar technologies to enhance your experience. Essential cookies are necessary for the platform to function. You can control non-essential cookies through your browser settings.

11. International Data Transfers

Your data may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):